Terms of Service

1. Agreement

These Terms of Service ("Terms") are a binding agreement between you and HangarKeep LLC ("we", "us"). By creating an account, accessing, or using HangarKeep — including the web application and the HangarKeep iOS app (together, the "Service") — you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old to create an account. If you create an account on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and "you" refers to both you and that organization.

2. The Service

HangarKeep is an expense management tool for private aviation teams. It records expenses, stores and reads receipts, produces invoices and reports, and exports PDFs. The Service is provided on a software-as-a-service basis; we may add, change, or remove features over time.

3. Accounts and Security

You are responsible for the accuracy of your account information, for keeping your credentials confidential, and for all activity that occurs under your account. Account administrators control who is invited into an organization and what role each member holds; anyone you invite as an administrator can access, modify, and delete that organization's data.

We strongly recommend enabling two-factor authentication or a passkey. Tell us promptly at support@hangarkeep.com if you believe an account has been compromised.

4. Trial, Subscription, and Account Status

New accounts start with a 14-day free trial of HangarKeep. A valid payment card is required to start the trial; unless you cancel first, it converts automatically to a paid subscription at the price shown when you start. Account admins manage or cancel the subscription anytime from Settings > Billing. There is no service level agreement, uptime commitment, or guaranteed support response time — see our Support page for how support works.

If your subscription lapses — the trial ends without converting, a subscription is canceled, or a failed payment can't be recovered — your account becomes read-only: you can sign in, view your existing data, update billing, and export your data, but cannot create or change records until you subscribe. Exporting your data is always available, in every account state.

We may delete accounts that remain unverified or inactive:

• Accounts created but never email-verified, with no data and no other members, are automatically deleted after 7 days.
• Accounts that verify their email but never start a trial are warned by email 23 days after signup and, if still inactive, deleted 30 days after signup.

Backstop usage limits — published on our Support page and shown in your account settings — apply to any account without an active subscription. We may change trial terms, pricing, or these limits for future signups; if we materially reduce them in a way that affects your account, we will give you reasonable advance notice by email and a reasonable opportunity to export your data.

5. Your Data

You retain all rights to the data you put into HangarKeep — expenses, receipts, invoices, reports, and related records ("Your Data"). We claim no ownership of it.

You grant us a limited license to host, store, transmit, process, display, and back up Your Data solely to operate and support the Service for you. We do not sell Your Data, and we do not use it to train AI models. See the Privacy Policy for details, including our processors.

You can export your data at any time from Settings, and administrators can download a full account backup. We encourage you to keep your own copies of records you rely on.

6. Acceptable Use

You agree not to:

• Use the Service in violation of any law or regulation, or to store or transmit unlawful content.
• Upload malware, or attempt to gain unauthorized access to the Service, other accounts, or the underlying infrastructure.
• Probe, scan, load-test, or attempt to circumvent plan limits, rate limits, or authentication.
• Resell, sublicense, or provide the Service to third parties as your own product.
• Use automated means to create accounts or generate usage designed to exhaust trial or subscription resources.
• Upload data you do not have the right to store or share, including another party's personal information without a lawful basis.

Report abuse to support@hangarkeep.com.

7. AI Receipt Processing

HangarKeep uses automated AI text extraction ("OCR") to read amounts, dates, vendors, and other fields from receipt images and PDFs you upload. This extraction is machine-generated and will sometimes be wrong. Extracted values are suggestions, not verified data.

You are responsible for reviewing and correcting every extracted value before relying on it. We are not liable for losses arising from inaccurate extraction, including misstated amounts, dates, currencies, or vendors that you accept without review.

8. Not Financial, Tax, Legal, or Compliance Advice

HangarKeep is a record-keeping and reporting tool. It is not an accountant, bookkeeper, tax preparer, auditor, or law firm, and nothing it produces is financial, tax, legal, or regulatory advice.

Reports, invoices, cost allocations, and exports are generated from data you enter. You are solely responsible for the accuracy and completeness of that data, for how you classify and allocate costs, and for meeting your own tax, accounting, and regulatory obligations — including any obligations under FAA regulations governing cost sharing, reimbursement, and charter operations. Consult a qualified professional before relying on HangarKeep output for any filing, audit, client billing, or regulatory submission.

9. Not a System of Record for Required Aviation Records

HangarKeep is not designed or certified to hold records that aviation regulations require you to create and retain — including maintenance and inspection records, airworthiness records, flight and duty time records, and training records.

Do not use HangarKeep as your system of record for any record you are legally required to maintain. Maintain those records in a compliant system and retain them for the period the applicable regulations require.

10. Third-Party Services

The Service depends on third-party providers for hosting, storage, email delivery, AI text extraction, exchange rates, and push notifications. These providers are listed in our Privacy Policy. We are not responsible for outages, changes, or failures in third-party services, and their availability is outside our control.

11. Availability and Support

We aim to keep HangarKeep available and to back it up continuously, but the Service may be unavailable for maintenance, upgrades, or reasons beyond our control. Support is provided by email on a best-effort basis by a small team. See our Support page for what to expect.

12. Suspension and Termination

You may stop using the Service and delete your account at any time from your profile settings or from the iOS app. Deletion is processed as described in the Privacy Policy.

We may suspend or terminate your access if you materially breach these Terms, if your use threatens the security, integrity, or availability of the Service, or if we are required to do so by law. Where practical and lawful, we will give you notice and an opportunity to export your data first. Sections 5 through 8 and 13 through 16 survive termination.

13. Disclaimer of Warranties

Please read this section carefully.

The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that AI-extracted data will be accurate; or that data will never be lost or corrupted. We maintain continuous backups and verify restores nightly, but backups are a mitigation, not a guarantee — you remain responsible for keeping your own copies of records you rely on.

14. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost or corrupted data, business interruption, regulatory penalties, or the cost of substitute services, arising out of or relating to the Service — even if we have been advised of the possibility of such damages.

Our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amount you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars ($100). This limit reflects the allocation of risk between us and is a basis of this agreement.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, our liability is limited to the greatest extent permitted by law.

15. Indemnification

You agree to indemnify and hold us harmless from any claim, demand, loss, or expense (including reasonable legal fees) arising from Your Data, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

16. Changes to These Terms

We may update these Terms as the Service evolves. When we make material changes, we will update the version above and notify account administrators by email before the changes take effect. Continued use of the Service after the effective date means you accept the updated Terms. If you do not accept them, stop using the Service and delete your account.

17. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws rules. The state and federal courts located in Washington have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to venue in those courts.

Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.

18. Miscellaneous

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

19. Contact

Questions about these Terms: legal@hangarkeep.com.

HangarKeep LLC
12311 NE Laura Ct, Vancouver, WA 98684